Clients accessing therapists online is becoming an important resource for a growing number. Remote consultations are not a second-rate option and requires all the knowledge, experience and professionalism essential for face-to-face interventions.
Emerging evidence show that online consultations are effective in the treatment of a number of issues, both when combined with face-to-face methods, and as an exclusive intervention. In some cases, studies indicate that some clients actually had better outcomes with online treatment when compared to those who had traditional, in-person therapy (CBT) (See details below).
Working online has a number of advantages. It can be convenient for people with busy lives and some may feel more relaxed and comfortable working from the safety of their own home. It can enable individuals in remote areas, and those who are restricted from or housebound to access services. Consultations online can also be convenient for those who have childcare issues and caring responsibilities, as well individuals with health restrictions.
In order to manage confidentiality and privacy I ask clients to ensure they are in a private space with as few interruptions as possible. Consultations take place over a platform called 'Bilateral Base'. This software is encrypted and protected from 3rd parties and complies with GDPR.
*Chakrabarti S. Usefulness of telepsychiatry: A critical evaluation of videoconferencing-based approaches. World J Psychiatry. 2015;5(3):286-304. doi:10.5498/wjp.v5.i3.286 2 ** Gratzer D, Khalid-khan F. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. CMAJ. 2016;188(4):263-272. doi:10.1503/cmaj.150007